The enhanced 911 system
combines the dispatch centers of the Fire Department,
Police Department and Emergency Medical Services into a single communications
As a result the town has implemented an easy-to-use
and easy-to-remember phone number to be used in the event of emergency
where Fire, Ambulance or Police is needed. That phone number is 911.
The old emergency phone numbers are still active
and will remain in service however, YOU ARE URGED TO USE 911 FOR ALL EMERGENCIES!.....................because
through an enhanced computer system 911 provides the dispatchers
with a significant amount of information when
you call such as: your name, the address you're calling from, and the phone
This doesn't mean that you won't need to provide
your address or phone number. But
Change your Pre-Programmed Phones today! Telephones
at your home that can be
it will allow the information to be confirmed
or, in case you cannot communicate, provide the necessary information so
that help can be sent.
pre-programmed for emergency phone numbers should
all be changed to 911. Telephones programmed with the old numbers will
not provide locator information. We suggest you change your pre-programmed
You can use any pay phone to report an emergency,
even without using a coin. So long as the pay phone has a dial tone when
you pick up the receiver, you can dial 911 without inserting a coin.
What do you say when you call 911? ..........
Here are a few tips to remember :
Remain calm and speak clearly.
State if you need Fire, Police, or Emergency Medical Assistance.
Provide your exact address and phone number, so that we can call
you back if needed. State the nature of your emergency.
Don't hesitate to call 911 for a medical
emergency, even if you think it is minor: let the trained Fire Fighters
/ EMT's determine whether you need to go to the hospital.
Describe the problem and answer any questions the dispatcher may ask
Hang-up only after the Dispatcher does.